With all the talk of simplifying things in the blog post, I had high hopes that were dashed against the rocks when I looked at the continuing insane complexity of the pricing page. Honestly, it's like looking at Charlie's murder board in Always Sunny. The one feature I use in Tailscale, ssh with magic DNS, seems to have unlimited hosts for the Personal plan and 5 hosts for the next step up. I would love to give you guys money, you just won't let me.
Curious isn't it, especially as it's such a bad fit for their product - authenticating with GitHub in order to ssh made the whole thing so much more painful than it needed to be. I subsequently tried switching to using a passkey when that became an option, but it's not possible to make the passkey user the owner of a tailnet created by a GitHub org user, so I'm stuck with two users in my Tailscale and can't delete the GitHub org user. It's the main thing that keeps me looking for a reliable alternative to Tailscale.
Funnily enough, I just went to download the app, checked the in-app purchases and saw the list you've posted here, then promptly closed the App Store.
How much does this app cost? Who knows?! Does a "Week-to-Week Flighty Pro" subscription cost $4.99 or $7.99? Why is Week-to-Week Flighty Pro $4.99 in the list twice? Same for Annual Savings Flighty Pro $59.99. Apple have made such a fucking mess of in-app purchases that we end up with this kind of rubbish, and I can't place any trust in a developer who allows their in-app purchases list to look like this. So they just lost a sale.
Dunno if you've ever had a business relationship with Apple but they're really good on that front. Proactive and helpful, along with always trying to sell you stuff, but proactive and helpful nonetheless.
A B2C relationship and a B2B relationship are not the same thing. Apple does well with the B2C pipeline, but they will only surpass Jamf in the B2B department if they play dirty.
I have managed multiple relationships with Apple business and the only thing I can think you could possibly be talking about is having a local store reserve devices for you to buy.
As far as identifying a bug in the software and getting it fixed, or requesting a feature, you run into a brick wall. Taking that feedback from customers is not the Apple way. This is why there is a market for third party MDM companies in the first place.
By excellent, you mean excellent at not being able to talk to someone about your real world problem and need to rely on your linkedin contacts to find someone to talk to?
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