Definitely! Would love to chat more. A lot of our users want more customized monitoring / agent versions of this, and our dashboards are pretty easy to customize.

Opening up certain components of the platform is something we are definitely looking into and passionate about.

Great point! From some of our case studies we see users catch 25% more 3 days earlier than other solutions.

To your point catching every threat or every alert especially on darkweb is always a cat and mouse game. Our idea is a prioritization problem – how do you mitigate the biggest risks quickly.

The existing OSINT tools we used are keyword search based / pretty noisy so we’ve been focusing on the idea that given there’s no way analysts can find or triage every alert, how do you catch the biggest stuff. We do a few things from AI crawlers to continue to expand data collections to AI categorization, clustering, data extraction etc to make it easier to track the cover the most ground.

I find it interesting that you didn't answer my question at all, tbh.

I doubt they provide any kind of guarantee that they'll catch everything. That's not what a tool like this is used for (i.e. it's not a security tool or a network monitoring service).

OSINT is about gathering data from public or semi-public places.

There are plenty of private dark web forums that these kinds of tools probably don't have visibility into, but the bigger public well-known ones are where you are most likely to see high-profile breaches being sold (since there's a wider audience and actors want to sell data quickly before it devalues), so it's certainly better than nothing...

I never asked for a guarantee, that's not feasible, I was looking to see if in-house analysts or engineers can review the data they're using or lower confidence results as a second set of eyes.

Thanks for clarifying - honestly, we're a tiny startup so not really here to play PR games, just didn't fully understand the question. Users can 100% review all the results even if they aren't ranked as 'high priority'. You can even free form search our repositories with boolean strings like you would any other OSINT tool, but with the added benefit of an AI agent to help triage, if you so wish.

Ah well, your question wasn't clear. But your clarification helps!

Dodging questions and proving a non-answer answer is always the sales and c-level route when they just dont want to answer you (or know the answer).

it probably varies widely by use-case and customer

I love it! We’ve seen the job title change a bit depending on the sector but can be under fraud analyst, threat intel analyst, risk analyst, financial crime analyst, sometimes trust and safety teams.