I always wondered if the people who designed Lenny know about how some reps purposely call them to keep their own metrics up. Like, they think they are sticking it to the telemarketer, but really the telemarketer WANTS to screw around and take forever on the call so their performance bonus increases.
I suspect that the authors of Lenny would think that was the best possible outcome. Stop a telemarketer annoying people AND wasting the money their employers? Sounds like a pretty good outcome.
I suspect that the authors of Lenny would think that was the best possible outcome. Stop a telemarketer annoying people AND wasting the money their employers? Sounds like a pretty good outcome.