If you had read Zen and the art of motorcycle maintenance you'd known that it has very little to do with actual motorcycle maintenance, apart of using it as a tool to make its point.
It may have come across dickish, It was not my intention. I had no time to go in more detail and just left it as a note.
As for the issue at hand, yes, it's mentioned nearly at the beginning of the book, when the narrator is discussing the motorcycles each character has and why they chose it, mentioning the two views[0]. If I recall correctly, there's no discussion, it's simply there to give an example of the concept of quality that the author is trying to define. Anyone thinking that the book has anything to do with actual motorcycle maintenance (or worse, trying to use the advice) didn't understood the ideas and concepts of the book.
[0] The tinkerer, open view, exemplified with an old motorcycle (of which I don't remember the make) vs the "it just works", closed view, using a brand new BMW.
