>does anyone have experience using a fraud detection API, like Maxmind's minFraud
We tried MaxMind, for our use case it was pretty useless. The feature that sort of worked which we considered using was the geo-location stuff. Our idea was to see how close a customer was to where the goods where to be sent. Sadly the countries we operate in are to small, and IP location is to inaccurate.
As a test we ran a couple of months worth of fraudulent order data through MaxMind, with a success rate of 100%.
The best solutions we found is:
- Block cards not issued in the country where you operate. This shield us from poor credit card security in countries like the US.
- Enabled 3D Secure. This blocks all the amateurs
- Manually call customers ordering for large amounts.
Generally speaking it's very difficult to tell the difference between a fraudulent order and a first time customer.
We tried MaxMind, for our use case it was pretty useless. The feature that sort of worked which we considered using was the geo-location stuff. Our idea was to see how close a customer was to where the goods where to be sent. Sadly the countries we operate in are to small, and IP location is to inaccurate.
As a test we ran a couple of months worth of fraudulent order data through MaxMind, with a success rate of 100%.
The best solutions we found is: - Block cards not issued in the country where you operate. This shield us from poor credit card security in countries like the US. - Enabled 3D Secure. This blocks all the amateurs - Manually call customers ordering for large amounts.
Generally speaking it's very difficult to tell the difference between a fraudulent order and a first time customer.