I can't speak to the product side because up until a year ago I hardly used any MSFT products but I can say that the culture that has been brought by Satya, and likely his reports, is one of the reasons I joined MSFT after being a longtime hater.
When I was approached to come work for MSFT I said "no" right away. The person recruiting me said "just listen to our pitch and then you can say 'no' if you want". After hearing Satya talk about where he wants the company to go and what it'll take to get there I had a 180 degree switch on how I felt about MSFT. I talked with some other old-timers who were there to see if things really had changed and they all told me that it was a slow progression but things were certainly changing for the better.
Now it's totally possible that they all are just good at selling to people but it was enough to get me to join and 95% of the time I'm glad I did.
You aren't at a subsidiary, obviously. As the tide shifts to pushing Azure, the sales people are going ballistic and circle customers like sharks, with insane targets.
I joined a short while ago and deeply regret it, since all we do is sales. Even OSS is treated as a pure sales play.
I actually think we are in the same roles (CSA) :).
I have seen the same thing you are talking about and it is certainly one of the shitty parts of the job. Luckily I've done enough with the sales group around me that they are starting to understand that you don't sell Azure like you would O365 or whatever. There are still days where I walk away thinking that I must be on a different planet but the time I get to spend working with customers and building cool shit makes up for all of the bs.
When I was approached to come work for MSFT I said "no" right away. The person recruiting me said "just listen to our pitch and then you can say 'no' if you want". After hearing Satya talk about where he wants the company to go and what it'll take to get there I had a 180 degree switch on how I felt about MSFT. I talked with some other old-timers who were there to see if things really had changed and they all told me that it was a slow progression but things were certainly changing for the better.
Now it's totally possible that they all are just good at selling to people but it was enough to get me to join and 95% of the time I'm glad I did.