HelpSpot is what Weebly uses to handle our support requests... We've been VERY happy with it so far.

PG: "I admit it's odd, but there are no suspicious statistical patterns in the voting. If it's a ring, it's a new one."

How odd now?

(for those of you following along: http://www.userscape.com/blog/index.php/site/comments/a_look... is also at the top of news.yc atm)

UPDATE: Oh sweet, now THIS version is number one! 62 votes and I am the only comment!

We're starved for DATA. Any factual data will do well.

Very interesting, it's good of him to open up information like this.

Id personally be very interested to hear about people's lives after launching a start up. Even if the success is just to replace their 9-5 earnings and be their own boss.

After all, that's what we all dream of right?

Still it's very inspiring.

I agree that it looks a bit suspicious but the content is still interesting. Its a few years old now, so he's not giving any information to his competitors that will hurt him, so good for him. There is something similar here from Ultraedit:

http://www.ultraedit.com/company/IDM_full_story.html