> It's pretty bad when even a significant portion of your user base only uses your product begrudgingly and with resentment.
That describes a _lot_ of companies and organizations (probably the majority of all organizations, I would guess?) most of which I would not consider evil. The DMV, for example. I would agree with calling them 'pretty bad', but pretty bad isn't the same as evil.
That describes a _lot_ of companies and organizations (probably the majority of all organizations, I would guess?) most of which I would not consider evil. The DMV, for example. I would agree with calling them 'pretty bad', but pretty bad isn't the same as evil.