I think it's more a complain about the radio silence.
Hoping they reinstate the account feels a bit like a pipe dream given his activity on 5to9mac, and I'm sure Apple was entirely in the right to suspend his account, but he should have been able to discover that in days, r even immediately upon trying to log in (it's not hard to say "this account has been locked because:..." instead of just "this account has been locked") rather than "never being told".
Hoping they reinstate the account feels a bit like a pipe dream given his activity on 5to9mac, and I'm sure Apple was entirely in the right to suspend his account, but he should have been able to discover that in days, r even immediately upon trying to log in (it's not hard to say "this account has been locked because:..." instead of just "this account has been locked") rather than "never being told".