Music licensing (at least in the US) often involves blanket licenses that cover all music, without requiring consent or knowledge of the rightsholder(s). There's usually a designated administrative company, such as ASCAP, that royalties are paid to in absence of more specific agreements, and they divy them up. In this arrangement, for covered uses, generally rightsholders have no claim against the company, if it followed the forms, they would need to take it up with the administrative agency.