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As a big fan of bullet-lists, for concisely summarizing key points, I'm wrestling with this: "If someone builds a list of bullet points in word, that would be just as bad as powerpoint."

Is Bezos referring to cases where the "why" is not clear, and not explained?

Lots of times I'll use a bullet list, with indented subitem bullets explaining why, or going into detail. I find this format much easier to read than a wall of text. And it makes the hierarchy clear.

Note that the article uses 3 bullet-lists, which were easy to read/scan quickly.



Bullet points are fine as a summary, however there is often a reductive quality to them that gets in the way of understanding. In many cases where you both the responsibility, the authority and the trust of management this may be sufficient. However if what you are saying could be controversial—especially in a large-company setting where you won't necessarily have much face time with all the people who might have opinions—there is no substitute for a well-crafted narrative to bring people along.




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