The desire to see consistent behavior as incompetence is a shield. Firefox was intentionally destroyed, and gets all of its revenue from the company who replaced it.

It's like Nokia all over again; the plurality of people who are watching this failure predict every step of it, but are denigrated as antisocial, selfish, mentally-ill trolls. As they leave, the ones who remain are attacked more, because now they're outnumbered in every conversation. Then the company fails.

Of course, in this case firefox will never disappear, but stumble along like a zombie, forever, because google needs it for antitrust purposes. Mozilla will do anything but work on its browser, at high salaries, rife with self-dealing and cush jobs handed out to the most connected, while claiming the languishing firefox as its emotional core and charitable mission. The work done on firefox will consist of tests for things that chrome is thinking of doing, or the non-disableable incorporation of acquired companies or partners into its functionality.

There's no system for calling them out on this other than just calling them out on this. They don't have any duty to us.