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I’ve used Australian consumer affairs laws to return products well outside the return date when they’ve been updated to remove/modify features I specifically wanted.

I returned a Bose speaker when it stopped letting you cast to it without their app, and have returned my Ring external camera when they removed customisable motion zones (I need to block a specific tree that moves in the wind). Plus more.

I’ve never had a problem doing so, I’m always polite and just explain that it’s no longer as advertised and print out the product update notes showing that they removed/changed x or y feature.



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