An ounce of tact would help you so much. It's not that you're wrong, it's that you know how you're being and you don't do anything to help yourself and still expect a better outcome.
So let me get this straight--if I freeze your bank account on the basis on what you believe and blow some kind of smoke about why I actually froze the account--you are going to be extremely tactful in that situation?
Given the absurdity of the situation, I was tactful.
As to my communication style, you are entitled to your opinion. I won't cut your credit card off because you voiced it.