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I shouldn't have to point out just how broken that is as a way of supporting paying customers.

Like the OP I've simply stopped reporting bugs, because they don't get looked at for literally years, let alone fixed.

The product is OK-ish, the support is abysmal.



It’s funny because I use Rider for work and I did have few issues that I reported but my experience is totally different. I got instant help in every case, usually developer jumping into the thread and people actually fixing bugs.




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