Off topic, but there is something intensely irritating about replies that start with “No.” It’s fine to disagree and argue whatever point you want, but when you open with “No.” it seems like you’re saying “You are objectively wrong; I will now enlighten you with the correct viewpoint.”
I'd say that it's central to the topic as it illustrates the problem perfectly.
Marketing is a dialogue between the producer and the user/prospective user. If the first response to someone trying to be helpful is "No." then that dialogue has been essentially shut down immediately and neither side is going to learn anything.
No one who wants to understand the other side's needs is going to respond that way. So they're showing that they have no interest in marketing what they're working on.
