Yeah, that's not what was happening. It was bandwidth issues over peak usage times. You could run speedtests (to the router) and find this out very quickly. I know you want to assert your original answer as still being correct. I'm not saying you're wrong, I'm saying that there are other important variables here that you are just throwing out. Anyone that has done debugging with network issues knows that there's a thousand things that can go wrong. Yes, there's common problems, but there's a lot of breaking points. Certain ones became more common during the pandemic as we stressed networks in different ways than most people were doing previously.