I use my phone for a small software business so I can't just block any unknown number. A call from a customer or potential customer could come from anywhere. I must get a dozen cold calls a day from spammers/scammers.
I automatically just hang up if the other end is a recording, but if it is a live person I will let them give their sales pitch. Even if they are just paying slave wages to some outfit in India, it still costs them something to have a live person speak to me. Every minute I keep them on the line is one less minute they could be scamming someone's grandmother. So if I am not too busy, I think it is a public service to waste a few minutes of their time. If everyone did this then these shops would have to change their business model or go bankrupt.
There is a certain outfit selling insurance for 'final expenses'. I have no doubt that it is way overpriced and if I died then if by some miracle they were still in business; then my heirs would probably have to fight them for any money they owe.
I have tried everything. Politely telling them no (after making them repeat everything a few times). Telling them to get lost. Telling them I am way too young. Telling them they are scammers and I will never fall for their scam. Nothing makes them take me off their list. They must have called me 100+ times. Every time is a complete waste for them, but they keep doing it.
As Butch Cassidy would say, that is bad for business. But they keep doing it.
They bought a fairly short "prospect" list for crappy life insurance products, you're on it for whatever reason and whoever's selecting names to call from the prospect list doesn't have the ability (or inclination) to remove names from it.
It's not one entity, it's some MLM type operation where everyone gets given or sold the "prospect" list which happens to include your name on it
You get flagged for calls back because you answered and politely said "not interested at the moment" one time. Or you get flagged for calls back simply because callcentre employees have to flag some percentage of their calls as generating a "call back" response to avoid being terminated for underperformance
You're good "for training purposes" because you usually answer and listen to part of the pitch and say a few things! Or "calls to make when my boss is standing behind me" or "calls to make when my average call length KPI is dipping and I'm worried I might be terminated for underperformance"