I don't understand the hostility. I simply told a story about one of the many "bad judgment" stories that I have encountered, and the lessons learned, therein.
Was intended as blunt, not hostile (how does it come across hostile?).
WRT 'giving the users what you want not what they want', that's a classic mistake I've made several times and finally learnt from. Hopefully you can get there faster than I did.
I wasn't asking for judgment.