It's already back up, and I didn't notice any issues. From my perspective (is it up when I need it?), even if you count this 30 minute outage against them, they're still above 5 nines for me.
I've encountered many gmail (mostly imap) outages in the last 10 years, and mostly moved off of them when I moved to fastmail. Even if they've had 100% uptime since I last checked, they're still nowhere close to getting back up to 5 nines for me.
Yeah I’ve basically never had issues. I wish I could convert more people to Fastmail, they’re a great company.
The only time I had issues was when I made some gnarly config attempting to auto-sort all of my emails, and their support rep was very knowledgeable and useful. An actual response from real humans, who actually listened to me instead of checking boxes of “have you tried turning it off and on again”.
It’s a recommendation that I originally got from HN, and hopefully others will see all of the positive comments in this thread as well :)
Only thing that still frustrates me constantly: their mobile app doesn’t work offline. If you want that, you’ll need to set up IMAP with another email client (like Apple mail)..
We are currently experiencing a DDoS attack. We have a number of mitigations in place to minimize the attack’s effects. Some customers will see a degradation of services.
"We are currently experiencing a DDoS attack. We have a number of mitigations in place to minimize the attack’s effects. Some customers will see a degradation of services."
I had the pleasure of working with the people from Fastmail while they where owned by Opera Software. I had a lot of respect for how they operated their systems back then, and I'm sure it's even better today.
I miss all the Tim Tam's they brought to our Oslo office!
A handy bookmark to have is https://betaapp.fastmail.com/login/ which (if any past incident is an indicator) is separate infra than production and thus can continue to work
I enjoy the beta version so much that I just live on it all the time, if that helps set expectations about how "beta" it is
> We are currently experiencing a DDoS attack. We have a number of mitigations in place to minimize the attack’s effects. Some customers will see a degradation of services.
Same. Able to open the web and mobile versions but the 1Password masked mail integration is still busted. Sucks about the DDOS but hope they can resolve the issues soon
I was pretty ticked that it was down right when I wanted to send an email to notify a client that I’d done something I’d promised by COB. Not like it happens often, though. They’re a good provider.
So many developers, so many mail accounts, such an old and simple protocol.. Why haven't anyone rolled their own with modern infra principles? And shared it with others.. Perhaps in another jurisdiction with GDPR
I've encountered many gmail (mostly imap) outages in the last 10 years, and mostly moved off of them when I moved to fastmail. Even if they've had 100% uptime since I last checked, they're still nowhere close to getting back up to 5 nines for me.