> if Amazon were to read the upthread comment and refuse to honor the refund request, do you genuinely believe a court would compel them to?
Probably in most US jurisdictions; to my knowledge generally Amazon has failed in court where they have tried to escape obligations of sellers by pretending not to be retailer but a marketplace facilitator, and generally sellers are going to be obligated to refund if they accept money and don’t deliver the product represented.
Under the UCC, for instance, the buyer would not only be entitled to refund, would also be entitled to make a good faith purchase of substitute goods matching what the seller represented, and also recover the difference between the purchase price of the substitute goods and the purchase price of the original goods (the latter already covered by the refund) or, even if they don’t “cover” with a substitute, recover the amount by which fair market price of a substitute at the time the buyer learned the goods were not as described exceeds the refund. (See, UCC Sections 2-711 through 2-713.) [0]
> If you order something you know is junk
Suspecting and actual knowledge are…different things.
Probably in most US jurisdictions; to my knowledge generally Amazon has failed in court where they have tried to escape obligations of sellers by pretending not to be retailer but a marketplace facilitator, and generally sellers are going to be obligated to refund if they accept money and don’t deliver the product represented.
Under the UCC, for instance, the buyer would not only be entitled to refund, would also be entitled to make a good faith purchase of substitute goods matching what the seller represented, and also recover the difference between the purchase price of the substitute goods and the purchase price of the original goods (the latter already covered by the refund) or, even if they don’t “cover” with a substitute, recover the amount by which fair market price of a substitute at the time the buyer learned the goods were not as described exceeds the refund. (See, UCC Sections 2-711 through 2-713.) [0]
> If you order something you know is junk
Suspecting and actual knowledge are…different things.
[0] https://www.law.cornell.edu/ucc/2