Events are considered high risk by payment processors because the nature of events is that you sell the tickets before the event (ie. you accept payment without providing the service).
Shopify focuses more on people selling physical goods (traditional ecommerce), so maybe consider a platform that caters specifically to events/services - maybe something like woocommerce?.
He is not planning on selling tickets to events. The shop is a completely separate business (I just put link in to legitimize us) It will be selling things like plates and candles. I understand your point though and that could be a misunderstanding. I hope that I can speak with a person at Shopify and get this cleared up!
Shopify focuses more on people selling physical goods (traditional ecommerce), so maybe consider a platform that caters specifically to events/services - maybe something like woocommerce?.