Same with home repair contractors. The person coming over to do the work is unli... | Hacker News

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		brewdad on July 5, 2024 \| parent \| context \| favorite \| on: Twilio confirms data breach after hackers leak 33M... Same with home repair contractors. The person coming over to do the work is unlikely to call from the same number the business hands out that rings an office manager or the owner. Same goes for the person calling me back with an estimate I requested.

tracker1 on July 5, 2024 [–]

For contractors, this is where SMS tends to come in a lot as they'll usually text if they cannot get a voice call through, which helps.

For doctors offices, it's a whole different bag and a true pain... you'll get voicemails with half a message that has none of the important details.

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