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> Baristas provide a point of human contact and socialization which cannot be automated while preserving humanity

I’m actually completely happy mobile ordering and never making contact with a barista. Maybe automats will make a reappearance.



There are already coffee and espresso machines that will do this for you, in a wide range of complexity.

There will always be people who don’t want to interact with other humans. There are likely even more who do.


Yes, I like that I don’t have to order things in person anymore, just use the web, an app, or a kiosk. I’m not sure I’m in the minority either, but that’s for the entrepreneurs to figure out.




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