I am still lowkey mad about how Microsoft handled Skype. They acquired a great piece of tech that was widely popular and used and they straight up butchered it. I was unable to fathom why version 7.2 dropped lists, when up at this point I was able to create lists of my contacts. I could not understand why when searching for someone using their name, the search results would show me people from other countries sharing a same name before showing me the person from my contact list. They bought it to degrade it and then destroy it, so that they could push for Teams. It worked, but from a consumer's perspective that was just disheartening.