Well the fees are actually not really "kickbacks" but really just normal fees with standard crazy markups that are vague on who actually gets the money. They aren't required to list out who makes what money on things. They are just not allowed to lie and commit fraud and they do make sure to stay inside those bounds.
"General processing fee" is really just a processing fee as it sounds (but it doesn't say who gets the money, why does that mater? they are not committing fraud by claiming something it isn't).
They have a right to tack on any fees they want and you have the right not to buy it. They could put a fee on there at checkout for making a purchase on a full moon. Whatever, it doesn't mater. Now if they are charging you for fees after you make the purchase of a product or service, you do have some consumer protections but not when they are tacking them on up front.
You are buying a ticket and how the money is used isn't really something that isn't provided. Your only real right as a consumer is to buy or not buy. If you want more info about how money is spent and they won't provide it you have the right to not buy it but you can't force private businesses to be publicly audited.
>Well the fees are actually not really "kickbacks" but really just normal fees
They aren't normal though. Air fares exempted, I can't think of many goods and service that have so many extra fees tacked on to the advertised price.
It's also not "normal" to charge a customer more when they are in fact costing you less (ie. print at home tickets). This may be legal and permitted but it sure as heck isn't "normal" or ethical business practice.
>Your only real right as a consumer is to buy or not buy.
I think most here would agreed it should be your right as a consumer to know the real price upfront. Not much to ask.
"General processing fee" is really just a processing fee as it sounds (but it doesn't say who gets the money, why does that mater? they are not committing fraud by claiming something it isn't).
They have a right to tack on any fees they want and you have the right not to buy it. They could put a fee on there at checkout for making a purchase on a full moon. Whatever, it doesn't mater. Now if they are charging you for fees after you make the purchase of a product or service, you do have some consumer protections but not when they are tacking them on up front.
You are buying a ticket and how the money is used isn't really something that isn't provided. Your only real right as a consumer is to buy or not buy. If you want more info about how money is spent and they won't provide it you have the right to not buy it but you can't force private businesses to be publicly audited.