This isn't a case where you need bug free software. This is a case where the frequency of fatal bugs is directly proportional to the support cost. Fix the common bugs, then write off the support for rare ones as a cost of doing business.
The effect of cheap robo support is not reducing the cost of support. It is reducing the cost of development by enabling a more buggy product while maintaining the previous support costs.
The effect of cheap robo support is not reducing the cost of support. It is reducing the cost of development by enabling a more buggy product while maintaining the previous support costs.