Wild. I have been eagerly awaiting this refresh, but this doesn't address either of the main issues with the original AirPods Max:
1. Still just as heavy. The AirPods Max sound quite good, but they are very heavy, to the point of being fairly uncomfortable after listening for any longer amount of time. This release as the exact same weight as the originals (13.6 oz).
2. Still no off button/position. They stay partially on unless you put them in the awkward and useless "case", which means they're constantly out of power when you want to use them. There's even an obvious fix: the ear cups swivel flat, they could just make this the "power off" position. Solved. But they didn't, so presumably these still have the same problem. There's also no mention of magnetic charging via stand, which would be another way to help alleviate this problem.
If these were even a few ounces lighter and powered off properly, I would buy them for sure. Given this announcement, I guess I will look for something else to replace the old AirPods Max.
As someone who has never seen these or paid attention to them I was thinking "how heavy could they possibly be?" Then I saw 13.6 oz and I was blown away. That's actually really heavy for headphones!
It was Beats. At first it was found in counterfeit Beats, but later the same was found in genuine Beats. And then guess who bought Beats for their exquisite metal weight technology? That's right, it was Apple.
> And then guess who bought Beats for their exquisite metal weight technology? That's right, it was Apple.
It's self-evidently extremely disingenuous to claim that Apple bought Beats for their "exquisite metal weight technology", so I thought I'd double check your claim that there are "metal weights" inside Beats headphones.
All of this appears to stem from two blog posts, written by the same VC.[^1] The first time they accidentally tore down counterfeit Beats, and when they managed to repeat the process, they "stuck by [their] claim" that:
> "…these metal parts are there to add a bit of weight and increase perceived quality with a nice look."
The BOM estimate they provide lists the following metal parts:
* Inner cast metal separator
* Springs
* Torx screw
* Self tapping screw
* Cast metal supports
* Stamped metal ear cup
None of these are extraneous weights not serving a purpose. The claim of the author might be better presented as:
"Beats headphones use heavier metal components instead of plastic ones, and I think it's because they add weight."
There are a lot of very good reasons to use materials that dampen unwanted interference like parasitic vibrations. Stiffer materials such as metal parts typically flex less, and have fewer (but usually more pronounced) resonances than plastic parts, which have intrinsic damping but might distort.
A good example of this is that the driver in your headphones is moving. Therefore the housing it is placed in must consider sprung/unsprung mass. Adding metal components increases the mechanical impedance.
So:
1. It is entirely possible that your claim about the weights is correct, and Beats chose to use metal components rather than plastic purely to add weight to the product.
2. There are a great many other possible explanations for using metal rather than plastic, and I don't think that you're likely to be party to them. For example: maybe they had the parts in-chain already and didn't want to have to tie up hardware engineering or supplier quality engineering for a new plastic part.
The Beats brand was a great entrée to an entire market segment that Apple was trying to better access. I'd say it was a masterful acquisition (and integration).
Yep! I own both a pair of AirPods and a pair of Beats. The Beats were designed for a lower price point, without noise cancellation, than the AirPods so I can’t offer a head-head comparison.
Exactly. Look at something like the Sony XM5s that have a defective design that breaks in a light wind. There a class action against them for the crap they pulled and refusal to warranty. Not that I’m bitter at them or anything.
Nothing new here then. Back when I used to DJ some 20+ years ago, people would complain back then that Sony headphones would constantly break on them.
Meanwhile I had Sennheisers and they could take an absolute beating and still work fine. While also being plastic and cheap looking in comparison to other brands in the same price packet.
Yeah, I had a pair of MDR-V700 back in the day, and they broke in about 2-3 years max, without any abuse, just randomly.
I gave them to a friend who "quick-fixed" them with a screw at the pivot point, but they lost all their flexibility after that. He didn't mind because he was using them solely for drumming, but I couldn't use them anymore.
That being said, I have had some nasty experiences with Sennheiser's IEMs as well. Had to send 2 of them in warranty within a year, products that were in the 300-600 euro range back around 2010!
All genuine Beats as far I know come with the H1 chips and pair just like AirPods - even my cheap $60 Beats Flex I use on planes since I don’t have to worry about them falling out - they just fall around my neck
People wear them at work daily and it doesn’t seem to be a problem. One guy looks likes he’s Tier 3 support and uses them 8 hours a day 5 days a week for years.
People compliment my Jabra’s voice quality otherwise I would’ve switched already.
Sure, plenty of people also wear a 14 oz hard hat strapped to their head all day with no negative health impacts. Doesn't mean it's enjoyable or comfortable for everyone.
I have a pair and they’re fine for wearing when sat down. In fact they’re my preferred headphones for airplane journeys and noisy offices because the noise cancelling is top notch.
However I tried to wear them one on a train commute and it was horrid. Walking around with them really isn’t fun precisely because of their weight.
Every head movement feels like hard work and the headphones don’t even feel stable on your head during any movement due to the weight.
So I end up owned two headphones (well, technically 3):
1. AirPod Max for focus time
2. Sennheiser earphones (in ear) for commuting / exercise workouts.
3. Sennheiser DJ cans for DJing, video streaming and other times when I need wired, zero latency, audio.
I know my way around premium wireless headphones and I'd wager most of them within that price range are somewhere between 250 and 320 grams (like 8.8 oz to 11 oz).
Are you sure your AirPods Max have the latest firmware? This issue was addressed in an update right after the first version came out and people reported the issue you're describing:
If you set your AirPods Max down and leave them stationary for 5 minutes, they go into a low power mode to preserve battery charge. After 72 stationary hours out of the Smart Case, your AirPods Max go into a lower power mode that turns off Bluetooth and Find My to preserve battery charge further
[Archive link, as the latest Support doc doesn't have this wording any longer]
I got excited there for a second — free fix for the most annoying problem with my headphones! But no, my AirPods Max have the latest firmware and still have this issue. Any time I leave them for more than a day, the battery is drained.
That doesn't sound right. I have them on my desk. Don't even know where the bra case is. I use and charge them only once in a blue moon, perhaps every 2 months, and the battery does not die. I don't lay them flat or anything either.
Have you reset your AirPods Max by holding down the non circular button until it starts blinking white and then reconnecting?
There have been times where the AirPods Max have sort of crashed, and I cannot get them to connect properly. I find that forgetting the AirPods in the phone/computer and then resetting them by holding down the button allows them to start fresh with a new state. Maybe that can help resolve the issue for you. But Im constantly switching them between three nearby devices so maybe thats why I have this problem. Just throwing it out there in case you haven't tried a reset.
I know I have had this issue and did not have it after reset. Though I do have another annoying, and seemingly unique issue: sometimes, when adjusting the position of the headphone, they do a “click” (and a loud one), and just shut down. After a few seconds, they boot up again.
The farthest from the last reset, the more often it happens. I have no idea why.
I noticed that behavior as well, but whenever I speak loudly with the headphones on. One remark to myself that's too loud, and suddenly pop and the noise cancellation is gone for like 10 seconds. Super annoying.
I don't have Max, but something similar happens with the AirPods Pro. See if you have "conversation awareness" and "hearing protection" turned on (both are on by default.) They're in the AirPods settings screen accessed via the bluetooth menu.
I'd suggest experimenting by disabling both and trying to repro. Then re-enabling the features one at a time.
I've never triggered it on the Pro by merely speaking loudly, but they're earbuds and farther from my mouth. What does trigger it for me reliably, is sneezing.
What does “down” and “stationary” mean? I put my Sony to random paces, mainly just throwing it into my backpack. Would that be considered as down and stationary? Would it be turned off if I’m on the move? In a car? On a bus?
I mean, I regularly leave them on a shelf in my apartment and they apparently do not consider that "down" or "stationary" enough to not just drain the battery completely. Truly a bafflingly bad design from the company that is (was) known for great hardware design.
This isn't bad design, it's a bug the vast majority of us don't seem to experience. Try the suggestions people have offered to reset them, it should fix the issue.
Except that they don't. Or at least many, many people report that they don't, including myself and I have tried all the remedies that supposedly help. If you don't provide an off button and you can't build a product this expensive to power itself off reliably for everyone, then you've failed at product design.
I didn't see a reply to the responses to you saying to reset them.
One question I have - do you have them connected to an Android device via bluetooth? Most Android devices will keep them awake by pinging them incessantly.
They must have been utterly unusable on release then.
I have latest firmware and if I forget to place my Max's in their case they are at half power or less within a few days.
As such they get used a lot less than I would otherwise. One of my more wasteful purchases in the past few years.
That and the super annoying behavior where two floors away they decide to randomly pair with my Mac Studio when someone Slack Huddles me or whatever, then I need to fiddle with settings to get my airpods pro to connect instead.
This is coming from someone who thinks the Airpods Pro are downright magical in how well they work.
Could be because I also pair them with regular old Bluetooth from a PC in addition to the Apple ecosystem. The earbuds likely don't have the same issue because they inside a case and are fully turned off when not in use.
Sound quality honestly isn't that great either, but I suppose that's more inherent in headphones in general vs. speakers than anything to do with them specifically.
386 grams, the extra 0.2 grams is not only irrelevant it's non existent because the process of converting from one measurement standard to another never increases the precision of the measurement.
Using 3 digits of precision also avoids being temped to use the rather niche ,2 convention when claiming to embrace a region as large as the rest of the world.
By convention if it was 13.600 they would present it as 13.600 not 13.6. If I remember correctly Everest was first surveyed as 29000 feet tall and they changed it arbitrarily to 29002 to avoid the apparent imprecision!
Might as well be 3862 grams considering how much they hurt to wear for any length of time. I was also hoping this update would improve the ergonomics, but no. Still too heavy and no mention of any improvements to the headband.
I have a pair of the first generation AirPods Max. They leave dents in my scalp if I wear them for any real amount of time. I've been an Apple person since the 1980s. This is one of the most disappointing Apple products for me ever, and I really don't want to know how much $$$$$ lifetime customer value I've contributed to Apple's bottom line.
I had the same reaction to the originals. They just hurt! One of my kids swiped them and I never used them again: I wanted to like them but they were almost as uncomfortable as my Vision Pro
I’ve been using AirPods Max since they first launched, and over the years I’ve tried several times to switch to Bose.
However, the Bose headphones just haven’t worked as smoothly for me from a software and integration standpoint. I tend to run into more glitches and small issues compared to the AirPods Max. I’m not sure whether that’s primarily a Bose issue or something related to Apple’s ecosystem, but my guess is that other high-end headphones probably face similar integration challenges when paired with an iPhone.
I also have the AirPods Max and had the Bose QuietComfort Ultra, and it is hard to convey how effortless the Max are in comparison. The switching between devices is so seamless (if you are in the Apple ecosystem). The controls are also much easier to find and use.
I’ve been using my AirPod Max for hours for the past 2 years and never noticed they were “heavy”. I’m wondering now as I’ve never researched on headphones (I just buy simplicity from Apple, I’m not an audio sophisticated costumer) that was never brought out to me, so I haven’t even noticed.
The AirPods Max are excessively comfortable, even though they are heavy. Some (most?) lighter headphones are actually less comfortable because they do not “fit the head” so well (at least for me).
Caveat: after a while the mesh at the top starts to stretch, and then you get the two metal bands going straight into the head, and that hurts. And the worst part is: this mesh is not replaceable :( There are silicone band-aids that can be bought, but I would have very much preferred for a possibility of repair to exist…
I tested Apple, Sony and Bose and found the AirPods Max to be the most comfortable for long periods of time, for me. It depends on how well you adjust them and what bothers you the most about headphones.
It's kind of like standing desks; some people are able to go all day with it with the right setup and feel better than if they had sat. Others feel miserable after a few hours. Neither is wrong but they may not understand the other's experience, or what they might be doing differently that affects their results.
Yeah despite being heavier I find the Airpods Max more comfortable to wear than my Sonys. Sony has shockingly shallow ear cups and do get much warmer and the headband is very narrow and barely padded. The Airpods Max ear cups are better and the headband is wide and mesh so spreads out the weight and it breathes too.
The one major downside to the Airpods Max is that they do not have an off button and the case is useless for throwing them in a duffel / backpack, as it doesn't protect the headband mesh at all. I have a 3rd party hardshell case for them but it is very unreliable in actually putting them in "ultralow power mode", so the battery drains.
The AirPods Max are the most comfortable headphones I've ever worn. My head and my ears are both significantly larger than average and they are the only ones that don't squash my ears. I keep the Apple bra on it, inside a 3rd-party hard case, and it never runs down on its own. The battery is still healthy five years later. It's the last surviving Lightning connector in our household, and I might keep them for another five years.
I leave my AirPods Max sitting on my desk for weeks at a time outside of the case and the battery never drains. I just put mine on today after sitting on my desk for a week and they still had 99% charge.
Strange. Are they first gen or later? I did get the absolute first gen of these, so maybe it's a problem they couldn't fix in firmware? Or I just have a defective pair?
Same. I rarely use mine and find that they just about always still have battery. And even when they don't I'll just plug them in and go find something else to do for a few minutes and by the time I come back they are usable for hours. The talk about the power button is super strange to me.
I've worn these for multiple cross-country and transatlantic flights, and have not noticed them being too heavy for comfort, but that's definitely gonna be a personal thing.
>which means they're constantly out of power when you want to use them.
I have not found this to be a serious problem, assuming you put them in the case. Even out of the case, though, they keep a charge a while -- which I unfortunately know b/c I lost my case on a plane a while back.
I have the original model. I haven't seen a huge need to upgrade so far -- mine still work great, have excellent battery life, and so replacing them isn't on my radar. Honestly there's a real chance mine will hang on long enough be the last remaining Lightning-connector thing in our house.
Nope, they are dead. If I happen to catch them before they fully run out of power, they are at 1-2% charge as reported on whatever device they connect to. I can prevent this if I carefully disconnect them from each device they might be connected to. But that is a massive pain and fully defeats the purpose of being able to just put them down.
Personally the thing that really surprised me about mine was the amount of condense water builds up under the pads when I'm wearing it over a workday.
My noise cancelling started to go flaky until I stumbled upon that - after I've dried it off after every use and stopped using the "case" /store pads separately from headphone things improved a lot again.
It feels like a serious design issue, I'm really confused why so few people talk about it, but I guess it's because most are just casual users of the headphones with people only wearing it a few minutes a day... And the water only really build up when you're wearing it several hours without taking it off
Yeah, the condensation issue was a problem for me too. I ended up having to take them in for repair to Apple several times.
The noise cancellation went flakey, the auto-switching went flakey, they would crash [1] if lifted one cup from the side of my head. Apple ended up replacing them completely, but then the new pair eventually developed all the same faults.
I hope some of these are addressed in the new models, because despite all this I really enjoy them as headphones.
Yeah, between the weight, no real power‑off, they feel like way too much hassle for something this expensive.
Kinda wild that this "refresh" doesn’t really fix any of that
It's a really strange update. Necessary, as the cheaper & smaller AirPods Pro had all these features for a while now.
But there aren't even new colors - the colors were released in a AirPods Max 1.1 release that changed to a USB-C port.
Even still, they are calling these "2". Which means the next update could be a few years out given this update was basically 6 years after the initial launch.
Absolutely! I have both the AirPods Max and the Bose QC Ultra and even though my whole ecosystem is Apple, the QC Ultra is a lot more comfortable reliable on day to day usage. Comfort is due to weight, and reliability is the batter is predictably on the QC Ultra, but on the Max I never know if the battery went all down because I can't turn it off.
The 400g don’t bother me personally. I agree not being able to turn it off sucks, I switched to android for some time and it would just leave the pair on until the battery died. I think it’s basically a feature to force users to stay within the iOS ecosystem
Perception is at odds with quality sometimes. For headphones, lighter is better even though people often perceive denser objects as being of higher quality. This is why high-end headphones often contain a fair bit of plastic, but also make sparing use of light-weight metals such as magnesium in the places where strength is especially important.
These Airpods appear to have ear-cups made entirely of aluminum, which is an odd choice. Plastic cups are typically more than strong enough and aluminum is actually a fair bit denser than magnesium. That's a lot of weight for no good reason. Aluminum is a great material for some things, but Apple seems to be using it for everything even when its not appropriate.
Putting it in or out of the case is not that big of deal (for me). However, once you take them out of the case you need to put that case somewhere, and you can't use headphone stand that was just holding them. So now I need a space for them when I don't use them and when I do use them, and it can't be the same space (in my scenario).
> to the point of being fairly uncomfortable after listening for any longer amount of time.
#1 reason I use the Sony XM4/XM6. Sometimes I wonder if they intentionally do this to appeal to a younger crowd cause as an older person with neck issues it’s just not a very good product.
The audio quality of the Sonys is just as good but the comfort is a much better. I think I like the mic on the AirPods Max better but the mic on the MacBook I use in meetings works as well for meetings.
That being said, AirPods use a steel frame construction to get the weight up for the same reason. There's a whole thing with weight in neuromarketing for luxury and luxury-adjacent products. There's fringe benefits acoustically to using it, around resonance mainly, but mostly it's to get weight and influence perception. Same reason as the knock-offs, different mechanism.
That being said, AirPods use a steel frame construction to get the weight up for the same reason.
Noting that you have no way of knowing that. Not that you’re necessarily wrong. I just read some reviews on the Beats Studio Pros and…the reviewer noted the amount of plastic used in the construction, while complimenting the light weight. Pick a lane, folks.
They have direct feedback that many people return them bc they’re too heavy, and yet… It’s just Apple being stubborn. I guess it’s not a big enough problem for them, and they don’t care about losing the market. One must laugh.
Reading #2 makes me sad. I had a pair of Bose for probably a decade and tried out Sony and the biggest complaint I have is the lack of a physical off button. The Sony have a known issue where it don’t detect that it’s off of your head and it’s not that obvious that the headphones are on or off. At least a few times a week I put them on in the morning and they have been on all night.
Sony WH 1000 XM4 and WH 1000 XM6 both have physical off buttons and I've also never had a problem with them not turning off due to inactivity. If I take my XM6 off and put them on the desk, they pause music/podcasts and will fully turn off after some minutes (like 15 minutes? not sure, but it's short enough that if I go eat lunch and come back, they turned off automatically).
> Sony WH 1000 XM4 and WH 1000 XM6 both have physical off buttons
Currently wearing my XM4s and was really confused by the "physical off button" because ... I'm looking at them and they just don't? Where is it? What?
Then I realised that I'm old and, to me, "physical off button" means a sliding switch, a hardware disconnect, etc. (such as exists on my pair of Plantronics BackBeat PRO 2), not a pushbutton that triggers a software power-down (which the XM4s most certainly do have.)
Hah yes me too. That was my intent but will have to be more explicit going forward.
And at least for the Sony my struggle is it’s a multi-function push down button. Maybe a weird gripe but I miss my non off switches. Easy to turn on and off and easy to see the state.
XM5, it does not have a physical dedicated on/off button it has a multipurpose where function is determined by how long you hold down the button. It’s not optimal design for me. I am sure a number of brands have moved towards this.
Second the sensor on the XM5 is known to be flaky. These are about a year old and already acting up.
It’s just a poorly built and poorly designed headset for me. I cannot even count the number of times I don’t notice they are on until the next day and they are dead.
I had that problem pop up with my Sony xm4s after a couple of years of use. Cleaned the lens on the inside of the left ear cup and they work perfectly again. Go to sleep, pause music, etc when I remove them.
1. Still just as heavy. The AirPods Max sound quite good, but they are very heavy, to the point of being fairly uncomfortable after listening for any longer amount of time. This release as the exact same weight as the originals (13.6 oz).
2. Still no off button/position. They stay partially on unless you put them in the awkward and useless "case", which means they're constantly out of power when you want to use them. There's even an obvious fix: the ear cups swivel flat, they could just make this the "power off" position. Solved. But they didn't, so presumably these still have the same problem. There's also no mention of magnetic charging via stand, which would be another way to help alleviate this problem.
If these were even a few ounces lighter and powered off properly, I would buy them for sure. Given this announcement, I guess I will look for something else to replace the old AirPods Max.