I found this article awesome, but not only for showcasing the creative tools a leader can might under tight resource constraints:
Beyond her creativity, Belinda shows great empathy for the author, and at the same time draws on the author's own empathy. This is both powerful and gratifying; at the end of the negotiation, each side feels that the other has his best interest in mind and truly cares about them. This arrangement is not a one-time compromise or an appeasement deal, and it certainly doesn't feel that way. It's a relationship that continues to grow.
Beyond her creativity, Belinda shows great empathy for the author, and at the same time draws on the author's own empathy. This is both powerful and gratifying; at the end of the negotiation, each side feels that the other has his best interest in mind and truly cares about them. This arrangement is not a one-time compromise or an appeasement deal, and it certainly doesn't feel that way. It's a relationship that continues to grow.