> Remember you are not their client. Your CTO/CIO/CEO are. It's not you they need to make happy and they won't even try.

That kind of attitude doesn't work anymore. The Enterprise Architect does get listened to these days, because software is key to the health of the company's operations.

We're not in the days where downtime means you get an extra cup of coffee or the day off. Downtime could mean you go out of business.