From a product perspective, dashboards are pretty much expected and required. If you're building something in the 21st century, people expect a central thing that tells people what's going on. If your answer is 'hey dashboards are shitty', customers can use your competitors shitty dashboards and at least feel like they have more insight into whats going on in your product.
Or better yet since dashboards are so terrible, let's all go download 10 million line CSV files. While I've seen my fair share of terrible/useless dashboards, many do provide some sort of insight into the data that previously would have only been gained by aggregating log files or running complex sql queries.
