It's more sensationalist than crazy. The only worthwhile point is that the FCC should get around to looking at the location accuracy requirements for indoor usage.
But talking about the article, suppose there is a scheduled maintenance that will affect service, and there's no way around it. What exactly should the telco do? There's not a whole lot they can do. Yeah, it's bad if the service is unavailable, and generally, no one wants that to be the situation. But somehow trynna make it out to some terrible secret is silly.
Getting a fast busy signal when calling 911 when you have service and can reach normal numbers is a serious problem that needs to be resolved no matter what angle you take.
For the other issues, agreed, there's only so much you can reasonably expect.
